Shipping and Returns Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates 

At Now and Today Kids, we want your order to arrive quickly and safely.

Processing Time: Orders are processed within 1–3 business days.
Shipping Rates: We offer Free Shipping on All Orders within the United States.
Delivery Time: Standard shipping usually takes 5–10 business days, depending on your location.
Tracking: Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
Delays: While we do our best to deliver on time, please allow extra days during holidays or due to carrier delays outside our control.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Return Policy

We want you to love your purchase from Now and Today Kids. If you’re not completely satisfied, we’re here to help.

 

  • Returns: You may return most new, unused items within 30 days of delivery for a refund or store credit.
  • Condition: Items must be unused, in original packaging, and in the same condition you received them.
  • Non-Returnable Items: For safety reasons, certain products such as pacifiers, bottles, and personal care items cannot be returned once opened.
  • Process: To start a return, please contact us at nowandtodaykids@gmail.com with your order number. We’ll provide return instructions and a shipping label if applicable.
  • Refunds: Once your return is received and inspected, we’ll issue a refund to your original payment method or provide store credit. Shipping costs are non-refundable.
  • Exchanges: If you need to exchange an item for a different size or color, contact us within 30 days of delivery and we’ll be happy to help.
Now and Today Kids